FAQ
SHIPPING, RETURNS, EXCHANGES
When will you ship my order?
I do my best to ship orders out quickly (especially stickers), however please note I am a full-time student with a part-time job, so sometimes I may need 4-7 days. If you need an order shipped immediately, please let me know and I'll get to it.
I need to cancel or change an order. What do I do?
Please email me ASAP. If I have not yet shipped out your order, I should be able to amend the situation, however once an order is shipped it is in the hands of the USPS and I will not be able to cancel or change your order.
Do you accept returns or exchanges?
I do not currently accept returns/exchanges, but if there is an issue with your order please let me know and I can try sort something out.
I received my order but it is damaged. What can I do?
Please contact me and I'll try my best to remedy the situation!
How can I track my order?
Prints and originals will be given a tracking number for you to follow via the USPS.
Sticker orders under a certain size will be sent in an untracked letter envelope.
Sustainability?
I do my best to provide sustainable options for your purchase. Stickers and prints are made here in Hawai'i to reduce shipping waste and emissions. I use recycled packaging when possible.
ABOUT THE ART
Do you accept commissions?
Yes! Feel free to contact me via the contact page or shoot me a message on my Instagram @autochthonous_hawaii. I prefer to draw species native to Hawai'i, but am willing to discuss other ideas.
What medium do you use?
I primarily work with alcohol markers, color pencil, and pen and ink.
What's with the snails?
They're the best.